This page explains what personal information we collect when you book a cleaning, garden, or handyman service, how we use it, and the choices you have over your data. Last updated: 15 January 2025.
When you submit an enquiry or booking form on this site, we receive the details you enter: your name, phone number, email address, property address, and the message describing the work you need. We also collect basic technical data automatically, such as your browser type, device model, and pages visited, so we can keep the site working correctly and understand which services are most in demand.
We use your contact details to respond to your enquiry, confirm appointments, send you a quote, and follow up on completed jobs. Technical data helps us diagnose errors, improve page performance, and measure how visitors use the site. We do not sell your personal information to anyone, and we do not use it for advertising without your separate consent.
This website uses cookies to remember your preferences and to collect anonymous statistics about traffic and popular pages. Analytics tools may record your approximate location, the pages you open, and how long you stay on each page. You can disable cookies in your browser settings, but some parts of the site may then work less smoothly.
We pass your booking details to the specific team member assigned to your job, so they can arrive prepared and contact you about access to the property. We also rely on third-party processors for website hosting, email delivery, and form handling. These providers only receive the information needed to perform their role and are contractually required to protect it.
Enquiry messages and booking records are kept for as long as needed to complete your service and to handle any follow-up questions or warranty issues. After that period, we delete or anonymise the information. If you ask us to remove your details earlier, we will do so unless we are legally required to keep them for tax or safety records.
You may request a copy of the personal data we hold about you, ask us to correct inaccurate details, or ask us to delete your records. You can also withdraw any consent you gave for marketing communications at any time. To make a privacy request, email info@maiderservices.com or call +27150838755. Our office is at 2181 babalwa Row, Bulelwaburgh, FS 6194.
We do not make false promises about service availability, pricing, or qualifications. Any testimonials shown on this site come from real clients who have used our services. We are not affiliated with any government body or official certification authority, and we do not claim endorsements we have not received. If a quote or timeframe changes, we tell you before work begins.